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    Our location and opening times
Good news! We are planning to re-open on Thursday 20th May - you will need a ticket to visit, tickets will be free. More information on how to book your ticket will be available in mid May......we can't wait to welcome you back!

Ticket booking and opening times (CURRENTLY CLOSED - WE WILL RE-OPEN ON 20 MAY 2021)

From Thursday 20th May 2021 we will open for three days per week (Thurs/Fri/Sat) from 10am to 4.30pm (last entry time 4pm). Tickets will be available in timed 30 minute slots. Tickets will be available to book from Thursday 13th May 2021.

Booking your ticket 

You will need a pre-booked, timed ticket to enter the Museum. Tickets to the Museum are FREE.  

 You will be able to book your free tickets HERE  from 13th May 2021 

 Tickets will be emailed to you and must be presented on arrival at the Museum. 

Opening Times 

From 20 May 2021: Thurs, Fri & Sat: 10am - 4.30pm (last entry 4pm) .  Please check our website regularly as this is subject to change at short notice. 

  • Tickets are released each Thursday for the following week. 
  • Each visitor will need their own ticket (including children).
  • Please arrive no more than five minutes before the start of your time slot as we don’t have much space for queuing.
  • To guarantee entry, please arrive during your time slot.
  • If you are feeling unwell or have had recent contact with someone displaying symptoms of COVID-19, please delay your visit.  

When you book a ticket, we will need your contact details so that we can let you know if we need to close the Museum at short notice, or if it is otherwise necessary to contact you about your visit for NHS Test and Trace purposes.

The Museum welcomes family visitors warmly. Children, however young, as well as adults get a great deal out of their visits but please note that children under 11 must be accompanied by an adult.



We're Good To Go

The Museum of Zoology has been awarded the Visit Britain We’re Good to Go Industry Standard mark. This means we have followed government and industry COVID-19 guidelines, have a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.

Face-coverings and hand-cleaning

  • Our staff and volunteers will be wearing visors or face-coverings for everyone's safety, and we require our visitors to do the same.
  • Please use the hand-sanitiser available on arrival and throughout the Museum.


Access Information

The Museum is accessible via a ramp and can be visited step-free. Small foldaway stools are available to borrow if you are unable to walk around the Museum without a periodic rest and as long as social distancing rules are observed. Full access information

There is a lift between the Upper and Lower Galleries. Please only use the lift if you cannot use the stairs. Only one household or social bubble at a time can use the lift.

Taking photographs and drawing in the Museum


Visitors are welcome to take and share photos for non-commercial purposes. Anyone wishing to take photos for purposes with commercial potential must contact the Museum in advance.

Photography may be prohibited for some temporary exhibitions, please ask a volunteer or member of staff if unsure.

The use of tripods, selfie sticks, external flashes, lighting are not permitted within the Museum.

Visitors are not permitted to film other visitors (except their own friends and family, with their permission).

Production companies interested in using the Museum as a filming location should contact the Museum. Please note that filming is not permitted during public opening hours.


Unfortunately we cannot allow drawing in the Museum at the moment. 

One-way route

One-way route

  • We have implemented a one-way route through the Museum, so you will be able to see all our specimens in a safe, relaxed way.
  • To make it easy to stay apart from other groups, we have marked boxes on the floor. All you need to do is keep one whole box empty between the first person in your group and the last person in the group ahead of you.

Please keep checking

The situation may change at short notice, and we will be following the latest government guidelines at all times, so please check back here before your visit for the most up-to-date visitor information.

Other things during your visit

  • Our team will be there to welcome you when you arrive at the Museum entrance, and to help you in the galleries. 
  • Our toilets will be open and cleaned regularly.
  • Free trails will be available, please check back for details nearer your visit. Currently our Explorer Packs will not be available to borrow.
  • You can download a map of the one-way routes around the galleries.  
  • Unfortunately, we cannot allow visitors to stop for drawing in the galleries, as this will hold up the one-way system. 
  • If you feel unwell at any stage during your visit, please alert a member of staff immediately so we can assist you. 

Museum Trails

If you are visiting the Museum with young children, why not download our Rainbow of Colour trail to print out and bring with you? It will keep the children entertained as they look for all the colourful specimens in the Museum, and they can even use it in the garden or any outdoor space too. Our Highlights Trail is ideal for adults and families wishing to find out more about some of the animals on the new one-way routes.

Museum of Zoology Gallery Map

Please download your Gallery Map here, showing the one way routes around the Museum.

Cambridge Safari Trail

The streets of Cambridge are filled with animals, and we are not talking about the pigeons in Market Square or the cows on Midsummer Common. In the stonework of the colleges, wrought iron gates and sculptures around town, there are countless creatures just waiting to be found by eagle-eyed visitors. This was the inspiration behind the Cambridge Safari - a trail developed by the Museum of Zoology highlighting the animals in the architecture of the city centre. See if you can find the camel in Market Square, the scallops on Trinity Street, or the owl near John Lewis. One animal that pops up again and again is the lion. From the stone lions guarding the Fitzwilliam Museum, to college crests, and above the entrance to the Lion's Yard shopping centre, you can find a whole pride in Cambridge. The animals in the trail are just the beginning - we would love to know if you have spotted any others as you walk around Cambridge.


If you are able, please consider making a donation to the Museum, Your support, of any amount, is enormously appreciated as it will help to secure our future and enable us to continue to offer: free education and outreach sessions and help us to ensure that entry to the Museum remains free. You can donate online here  Thank you.

Museum Shop

Our shop will be open selling a wonderful range of zoologically themed items in the Whale Hall. Please take the opportunity to visit the shop at the beginning or middle of your visit to avoid congestion as people are leaving the Museum. 

The shop will be taking contactless/card payments only. Please avoid touching items you do not wish to purchase. 

Whale Café

The Whale Café is currently closed. Food and drink are not allowed in the galleries so please do not bring your own.


We have had to close our locker-room, so please limit what you bring with you.

If you feel unwell

If you are feeling unwell, or have had recent contact with someone who is displaying symptoms of Covid-19 please delay your visit. You can find out more about the current government guidelines on the website.

Highlights Tour

If you can't make it into the Museum - you can still have a look around at some of our highlights, with zoology students Josh and Seth. 

How to find us

Take a look at a map here

The Museum is located on the New Museums Site, right in the heart of Cambridge City Centre. Enter the site through the Pembroke Arch on Downing Street. Entrance to the Museum is via the Whale Hall, which has a step free access.

By car: There is no visitor parking. The nearest car park is the multi storey Grand Arcade car park, the entrance is on Corn Exchange Street. Cambridge City Centre is served by several Park and Ride sites, all of which have large car parks. For information about Park and Ride sites, please click here.

By bus: The museum is a 5 minute or 500 metre walk from the main bus station at Drummer Street. For more information please see

By train: Cambridge Station is a 20 minute or 1.1 mile walk from the museum. Trains run frequently to London Kings Cross (55 minute journey time).  Taxis and buses run frequently from the station to the city centre.

For more information please see

Contact Us

If you do not have access to the internet to book admission tickets online please contact us:


Telephone: 01223 336650

Museum of Zoology, Downing Street, Cambridge. CB2 3EJ